Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.

Programmer/Systems Analyst

FLSA Status: Exempt

Department: IT

Reports to: Director of Applications Development

Position Summary: Responsible for the design, development and testing of custom enterprise applications, utilities and system integration tools.

Essential Duties and Responsibilities: Specific duties of this position include, but are not limited to:

• Work with project sponsors to define the scope of work and functional specifications for custom applications.
• Manage the life cycle of the custom application including design, coding, debugging, testing and maintenance.
• Design and develop the code necessary to satisfy the agreed-on functional specifications.
• Document, track and resolve all software-related bugs for the custom applications.
• Document, track and implement approved design and feature modifications and enhancements.
• Perform a complete analysis of the business issue to ensure that the application being requested will meet the business needs.
• Coordinate with the Director of Information Technology and other IT staff to allow for proper training, support and operation of the custom application.
• Document and transfer appropriate knowledge to the Support Center and Network Operations staff to allow for day-to-day troubleshooting task and operational functionality, such as stopping and starting the application and proper backup.

Knowledge, Skills and Abilities Required:

• Thorough knowledge of complex automated information systems management as normally acquired through a Bachelor’s degree in MIS, computer science or business administration; or the equivalent experience.
• Ability to travel locally and nationally via private or public conveyance to manage the law office’s technology systems.
• Interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff to provide information with courtesy and tact.
• Interpersonal skills necessary to communicate in person, by e-mail and telephone to provide information with courtesy and tact.
• Due to the time-sensitive nature of the work and the limited availability of replacement personnel, regular full-time attendance, including being available to work unscheduled overtime hours, is an essential function of the position.
• Other duties as assigned by the employer.

Physical requirements are:

• Sighted
• Good hearing and clear speaking voice
• Dexterity with hands and fingers
• Must be able to lift light weights such as files and boxes (10 – 30 lbs)

Working Conditions: Normal office environment with little exposure to excessive noise and temperature.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.