Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.

Programmer/Systems Analyst

FLSA Status: Exempt

Department: IT

Reports to: Director of Applications Development

Position Summary: Responsible for the design, development and testing of custom enterprise applications, utilities and system integration tools.

Essential Duties and Responsibilities: Specific duties of this position include, but are not limited to:

• Work with project sponsors to define the scope of work and functional specifications for custom applications.
• Manage the life cycle of the custom application including design, coding, debugging, testing and maintenance.
• Design and develop the code necessary to satisfy the agreed-on functional specifications.
• Document, track and resolve all software-related bugs for the custom applications.
• Document, track and implement approved design and feature modifications and enhancements.
• Perform a complete analysis of the business issue to ensure that the application being requested will meet the business needs.
• Coordinate with the Director of Information Technology and other IT staff to allow for proper training, support and operation of the custom application.
• Document and transfer appropriate knowledge to the Support Center and Network Operations staff to allow for day-to-day troubleshooting task and operational functionality, such as stopping and starting the application and proper backup.

Knowledge, Skills and Abilities Required:

• Thorough knowledge of complex automated information systems management as normally acquired through a Bachelor’s degree in MIS, computer science or business administration; or the equivalent experience.
• Ability to travel locally and nationally via private or public conveyance to manage the law office’s technology systems.
• Interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff to provide information with courtesy and tact.
• Interpersonal skills necessary to communicate in person, by e-mail and telephone to provide information with courtesy and tact.
• Due to the time-sensitive nature of the work and the limited availability of replacement personnel, regular full-time attendance, including being available to work unscheduled overtime hours, is an essential function of the position.
• Other duties as assigned by the employer.

Physical requirements are:

• Sighted
• Good hearing and clear speaking voice
• Dexterity with hands and fingers
• Must be able to lift light weights such as files and boxes (10 – 30 lbs)

Working Conditions: Normal office environment with little exposure to excessive noise and temperature.